Privacy Policy

Your privacy is valuable to us. Please read our privacy policy carefully.

This Privacy Policy covers the information practices of websites that link to this Privacy Policy (each referred to as a "website").

We are committed to protecting and respecting your privacy. This Privacy Policy describes how we gather, use, disclose and store personal data that you provide to us through this website. Please take a moment to familiarize yourself with our Privacy Policy prior to using this website.

By visiting our website, you are explicitly accepting and consenting to the collection and use of your personal data and to the practices described in this policy. You may also see our Terms of Website Use which tells you how you may make use of our sites.

Personal Data

In this Privacy Policy, "Personal Data" refers to any data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Examples of such Personal Data you may provide to us include (depending on the nature of your interaction with us) your name, telephone number(s), email address and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.

Personal Data we may collect from you

We may collect and process the following information you voluntarily chose to provide to us, which may include personal data:

  • Information you give us. You may give us personal data when filling in form on our website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, e-mail address and phone number. If you provide us with any Personal Data relating to a third party (E.g. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with this Personal Data for the respective purposes.

Collection, Use and Disclosure of your Personal Data

We may collect your personal data include (but are not limited to) collecting directly or indirectly from you during:

  • Visiting our website;
  • Contacting us with your queries, requests or feedback.

We will only use, disclose and/or transfer your personal data for the purposes that you have been notified of and consented to (e.g. SMS, e-mail, telephone) regardless of current or future Do Not Call Registry registration or which are permitted under applicable laws and regulations. We will not sell, rent or give away personal data to third parties for commercial purposes.

Disclosure of your Personal Data

We will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of the applicable law, your Personal Data may be disclosed, for the purposes listed above, to the following entities or parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of our company, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Our professional advisers such as consultants, auditors and lawyers; and
  • Any other party to whom you authorise us to disclose your Personal Data to.

Where we store your Personal Data

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Collection and use of Non-Personal Data

With regard to each of your visits to our website we may automatically collect the following information, which does not identify you personally:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • We do not link IP addresses to your personal data.
  • We will use this information:

  • to administer our website and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes;
  • to improve our website to ensure that content is presented in the most effective manner, and to make our website more responsive to the needs and preferences of our users.
  • as part of our efforts to keep our website safe and secure.

Cookies

Our website may use cookies and/or other similar technologies to distinguish you from other users of our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. The information we obtain from our use of cookies will not usually contain your personal data.

Using cookies enables us to provide you with a good experience when you browse our website and also allows us to improve our website. If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your computer to reject cookies or disable cookies completely.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Retention of Personal Data

We will not retain your Personal Data.

Your Rights

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you are registered under the Do Not Call Registry, then we will not contact your telephone or facsimile number for marketing purposes or "specified message" as defined under the Act, unless you have given us clear consent to do so.